Today only (6/30) on the e.l.f. website, receive free shipping on all orders, no minimum required, with code NOMINSHIP at checkout.
And about that Ambient Palette...
So if you were one of the lucky ones who ordered the limited edition Ambient Palette when I posted about it (before it sold out), and actually received it in the mail this week, CONGRATS and you need not read the rest of this blog post!
But if you were one of the unlucky ones who ordered and did NOT get it, I have a few pieces of info for you.
1) e.l.f. is issuing full refunds if you ordered and did not receive the Ambient Palette with your order. Apparently there was a glitch and these refunds may not be happening as quickly as they should be right now. BUT, you WILL receive a full refund if you did not get the Ambient Palette in your order. If you don't see it in your bank or PayPal records, all you have to do is call (212) 239-1530 (between 9AM and 6PM EST weekdays) and provide them with your order number (located at the top of your order confirmation email) and you will receive a full refund if the Ambient Palette did not ship to you.
2) I have heard from several readers (I'm talking over 50 of you) who have been told by e.l.f. customer service that the Ambient Palette will be restocked in two weeks. I have also heard that there will be plenty to go around when the palette is restocked on their website. So I suggest that you sign up for a "back in stock" email notification HERE (click the "add to cart" button for the box to appear for you to enter your email address). I will of course post here on my blog the minute I get word that it's back in stock as well.
3) I personally ordered (very early in the day) when the Ambient Palette was still available, but I did not receive it. So if you ordered early and didn't receive it either, you are certainly not alone. Hopefully we'll all have a good chance at getting it when it's back in stock in two weeks.
I hope this helps, and if you have any additional questions, call e.l.f.'s customer service at (212) 239-1530 and hopefully they can help you!